This certification is designed to equip support workers with the necessary knowledge, skills, resources, and tools to provide excellent care and grow with the company. Upon completion, you will receive a certificate and be eligible for bonus pay. CURRICULUM Part 1: Introduction Module 1: Welcome Module 2: Certification Overview Module 3: Company Overview Part 2: Foundations of Care and Services Module 4: The Support Worker Role Module 5: Mental Health Crisis De-Escalation Module 6: Caregiving Excellence Module 7: Our Services Part 3: Company Processes and Operations Module 8: Processes & Procedures Overview Module 9: Company Technology Training Module 10: Bonus Structure and Professional Growth Part 4: Conclusion and Next Steps End Notes Congratulations Receiving Your Certification